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Creative Production

We create digital projects with our dynamic energy. Contact us to visit our office or schedule an online meeting.

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FAQ

What You're Wondering

01 How does the quote process work?

You start by sharing a short brief through the contact form, phone or email. In a quick discovery call we listen to your goals, audience and priorities.

Then we prepare a tailored proposal with scope, estimated timeline, deliverables and payment terms. Most quotes are ready within 1–2 business days; if the brief is unusually large, we tell you the timing upfront.

02 Can we work with you outside Mersin?

Yes. Although we are based in Mersin, we work with clients across Turkey and abroad. Meetings happen online, and file sharing plus task tracking run through shared tools.

Regular progress updates keep distance from affecting quality. If needed we can meet in person for key milestones, but most projects move smoothly remotely.

03 How long does a project take to deliver?

Timeline depends on page count, custom features and content readiness. Typical corporate websites often finish in 1–2 weeks; e-commerce builds with products, payments and shipping integrations usually take about 2–4 weeks.

We share a realistic schedule in the proposal. On-time content, fast feedback and a stable scope have the biggest impact on delivery.

04 Is the first meeting free?

Yes. The first consultation is free. We listen to your project, suggest a suitable approach and outline a rough roadmap.

The goal is clarity, not pressure. If you want to continue, the next step is a written proposal and agreement. If not, there is no charge.

05 How is website pricing determined?

Pricing depends on page count, custom vs template design, e-commerce needs, integrations, content production and SEO scope. A ready-made theme and a custom build are not the same investment.

Our proposals break costs into clear lines: design, development, content, launch and optional maintenance. A short brief is enough for an accurate quote.

06 Do you build mobile-friendly (responsive) websites?

Yes. Every new project is delivered responsive across phones, tablets and desktops. Menus, forms, buttons and images are tested for small-screen use.

Because of mobile-first indexing, mobile quality affects both user experience and visibility. We plan responsiveness from the start rather than patching it later.

07 Is SEO included in the website price?

Basic technical SEO—clean heading structure, speed, mobile readiness, sitemap and meaningful URLs—is included in the build. Keyword research, ongoing content and ranking work are planned as a separate Google SEO service.

So you get a search-readable foundation by default; competitive organic growth usually needs a dedicated SEO package. We state that split clearly in the proposal.

08 Do you use WordPress or custom software?

We use both, depending on the need. For content-heavy corporate sites and blogs, WordPress is often the right fit. Highly custom business rules, integrations or strict performance needs may call for custom development.

We choose technology for maintainability, security and budget—not trends—and explain the recommendation before you approve the quote.

09 Do you manage domain and hosting?

We can set up and manage domain and hosting for you, or work inside accounts you already own. Ownership stays with you; we hand over access details at delivery.

Hosting choices consider speed, SSL, backups and email needs. A cheap but slow server can undermine even a strong design, so we recommend infrastructure that matches the project.

10 Is there support after the website goes live?

Yes. After launch we cover critical fixes during a short warranty period. For ongoing needs we offer maintenance packages: updates, backups, small content changes and security checks.

Sites left without care tend to accumulate plugin conflicts and security risks. Regular support lowers downtime risk and emergency costs.

11 Do you build e-commerce websites?

Yes. We build online stores covering catalog, cart, checkout, payments and shipping. Payment gateways, bank transfer options and marketplace integrations are added based on scope.

A strong store is more than an open cart—clear product pages, mobile checkout and speed also drive conversion. We plan design and the sales flow together.

12 Who prepares the website content?

Content responsibility is shared by project. You can supply copy and images, or we can help with critical pages such as services, about and FAQ.

Late content is the most common reason for delays, so we clarify ownership at kick-off. We also set SEO-friendly heading and paragraph structure at that stage.

13 Do you also create logos and brand identity?

Yes. We offer logo, color, typography and core application work as part of brand identity. Running it alongside the website strengthens consistency.

If you already have a logo, we adapt it for digital use. If you need a new identity, we clarify brand language first, then carry it into the interface. Catalog and graphic work can follow the same system.

14 How does the payment plan work?

Projects usually start with a deposit, continue with a mid-project installment and close with a final payment at launch or delivery. Ratios are written in the proposal.

Out-of-scope requests are priced as separate change orders and confirmed in writing to avoid surprise invoices. Invoicing and the schedule are set in the agreement.

15 How do revision rounds work?

The proposal states how many design and content revision rounds are included. Those rounds cover refinements within the agreed scope—not a brand-new concept or extra pages.

Sending feedback in one structured list speeds delivery. Scattered notes slow the process and hurt quality, so we define revision rounds clearly upfront.

16 Can you redesign our existing website?

Yes. We can redesign, migrate infrastructure, improve speed or refresh selected pages. First we audit what should stay and what should be rebuilt.

If you already have SEO traffic, redirects and content migration must be part of the plan—otherwise organic visibility can drop after relaunch. We manage that risk from day one.

17 Do you manage social media and Google Ads?

Yes. Alongside websites we support social media management and, when needed, paid campaigns such as Google Ads. Consistent messaging between the site and campaigns improves conversion.

Sending ads to a focused landing page usually spends budget more efficiently, so we prefer to run ads and web work under one strategy.

18 How do you handle SSL and website security?

We treat HTTPS (SSL) as mandatory on live sites. Up-to-date software, strong admin access, regular backups and removing unnecessary plugins are core security steps.

Stores and form-heavy sites need extra care with data. Security is not a one-time setting—it belongs in maintenance. We apply updates in a controlled way rather than delaying them.

19 Do you guarantee first place on Google?

No—and an agency that refuses to is being honest. Rankings depend on competition, content quality, technical health and time; nobody can lock results by contract.

What we do is measurable: content for real search questions, technical cleanup, speed work and clear reporting. Realistic goals beat empty “#1 guaranteed” promises.

20 How do we get started?

Send a short brief or request a call from the contact page. In a free discovery meeting we discuss goals, budget range and timing. If it fits, we move to a written proposal, agreement and kick-off.

At kick-off we confirm access, content list and delivery schedule. Then design drafts, approvals and development follow in order. One message is enough to start.

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